/* CRM tab: Inbox. Every rule is scoped to ib- classes the inbox module creates. */

.ib-sr { position: absolute; width: 1px; height: 1px; padding: 0; margin: -1px; overflow: hidden; clip: rect(0 0 0 0); white-space: nowrap; border: 0; }
.ib-mark { width: 54px; height: 54px; color: var(--line); flex: none; }

/* Empty inbox and load errors */
.ib-empty { background: #fff; border: 1.5px dashed var(--line); border-top: 4px solid var(--asphalt); padding: 40px 24px 36px; text-align: center; }
.ib-empty .ib-mark { color: var(--asphalt-3); margin-bottom: 10px; }
.ib-empty h2 { margin: 0 0 10px; }
.ib-empty p { max-width: 600px; margin: 0 auto 22px; color: var(--ink-soft); overflow-wrap: anywhere; }
.ib-empty-actions { display: flex; gap: 10px; justify-content: center; flex-wrap: wrap; }
.ib-error { background: #fff; border: 1px solid var(--line); border-left: 6px solid var(--error); padding: 16px 18px; }
.ib-error .err { margin: 0 0 12px; }

/* Two panes: conversation list and thread */
.ib-split {
  display: grid;
  grid-template-columns: 340px minmax(0, 1fr);
  height: calc(100vh - 300px);
  height: calc(100dvh - 300px);
  min-height: 520px;
  max-height: 1100px;
  background: #fff;
  border: 1px solid var(--line);
  border-top: 4px solid var(--asphalt);
}
.ib-listpane { display: flex; flex-direction: column; min-width: 0; min-height: 0; border-right: 1px solid var(--line); background: #fff; }
.ib-tools { display: grid; gap: 10px; padding: 12px; background: var(--chalk-2); border-bottom: 1px solid var(--line); }
.ib-chips .chip { flex: 1 1 auto; padding: 9px 10px; }
.ib-search input {
  width: 100%;
  font: 500 1rem/1.2 var(--f-body);
  padding: 10px 12px;
  border: 1.5px solid var(--line);
  background: #fff;
  color: var(--ink);
  border-radius: 2px;
}
.ib-search input:focus { border-color: var(--asphalt); outline: none; box-shadow: 0 0 0 3px rgba(62, 142, 222, 0.35); }
/* Two classes: admin.html's own .count rule loads after this file and would otherwise add a 10px gap here. */
.ib-listpane .ib-count { margin: 0; padding: 8px 14px; border-bottom: 1px solid var(--line); }
.ib-list { list-style: none; margin: 0; padding: 0; flex: 1 1 auto; min-height: 0; overflow-y: auto; scrollbar-width: thin; }
.ib-list li { border-bottom: 1px solid var(--line); }
.ib-none { padding: 36px 18px; text-align: center; color: var(--ink-soft); }

.ib-item {
  display: block;
  width: 100%;
  margin: 0;
  padding: 12px 14px 12px 18px;
  border: 0;
  border-radius: 0;
  background: #fff;
  color: var(--ink);
  font: inherit;
  text-align: left;
  cursor: pointer;
}
.ib-item:hover { background: #FAFBF6; }
.ib-item:focus-visible { outline: 3px solid var(--sky); outline-offset: -3px; }
.ib-item-top { display: flex; justify-content: space-between; align-items: baseline; gap: 10px; }
.ib-item-name { min-width: 0; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; font-weight: 500; }
.ib-item-n { font: 500 0.72rem/1 var(--f-mono); color: var(--ink-soft); }
.ib-item-when { flex: none; font: 400 0.72rem/1.3 var(--f-mono); color: var(--ink-soft); white-space: nowrap; }
.ib-item-subj { display: block; margin-top: 2px; font-size: 0.93rem; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.ib-item-snip {
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
  margin-top: 2px;
  font-size: 0.86rem;
  line-height: 1.4;
  color: var(--ink-soft);
  overflow-wrap: anywhere;
}
.ib-item-snip b { font-weight: 600; color: var(--ink); }
.ib-item-tag { display: inline-block; margin-top: 7px; padding: 4px 6px; background: var(--chalk-2); color: var(--ink-soft); font: 500 0.62rem/1 var(--f-mono); letter-spacing: 0.06em; text-transform: uppercase; }
/* Unread: bold, with a hi-vis tape marker on the left edge. */
.ib-item.ib-unread { box-shadow: inset 6px 0 0 var(--hivis), inset 7px 0 0 var(--asphalt); background: #FDFEF2; }
.ib-item.ib-unread .ib-item-name, .ib-item.ib-unread .ib-item-subj { font-weight: 700; }
.ib-item.ib-unread .ib-item-when { color: var(--ink); font-weight: 500; }
.ib-item[aria-current="true"] { background: var(--asphalt); color: var(--on-dark); }
.ib-item[aria-current="true"] .ib-item-when,
.ib-item[aria-current="true"] .ib-item-n,
.ib-item[aria-current="true"] .ib-item-snip { color: var(--on-dark-soft); }
.ib-item[aria-current="true"] .ib-item-snip b { color: var(--on-dark); }
.ib-item[aria-current="true"] .ib-item-name { color: var(--hivis); }
.ib-item[aria-current="true"] .ib-item-tag { background: var(--asphalt-3); color: var(--on-dark); }

.ib-thread { display: flex; flex-direction: column; min-width: 0; min-height: 0; background: var(--chalk); }
.ib-placeholder { flex: 1 1 auto; display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 14px; padding: 40px 20px; text-align: center; }
.ib-placeholder p { margin: 0; font: 500 0.78rem/1.4 var(--f-mono); letter-spacing: 0.06em; text-transform: uppercase; color: var(--ink-soft); }
.ib-tview { display: flex; flex-direction: column; flex: 1 1 auto; min-height: 0; }

.ib-thead { display: flex; flex-wrap: wrap; align-items: flex-start; justify-content: space-between; gap: 10px 16px; padding: 14px 18px; background: #fff; border-bottom: 1px solid var(--line); }
.ib-back { display: none; }
.ib-who { flex: 1 1 240px; min-width: 0; }
.ib-who h2 { margin: 0; font-size: 1.45rem; line-height: 1.1; overflow-wrap: anywhere; }
.ib-who h2:focus { outline: none; }
.ib-who h2:focus-visible { outline: 3px solid var(--sky); outline-offset: 2px; }
.ib-closed { vertical-align: middle; position: relative; top: -2px; }
.ib-meta { margin: 5px 0 0; font: 400 0.78rem/1.5 var(--f-mono); color: var(--ink-soft); overflow-wrap: anywhere; }
.ib-actions { display: flex; flex-wrap: wrap; gap: 8px; }
.ib-actions .btn { padding: 8px 12px; font-size: 0.9rem; }

.ib-msgs { flex: 1 1 auto; min-height: 0; overflow-y: auto; display: flex; flex-direction: column; gap: 14px; padding: 18px; scrollbar-width: thin; }
.ib-msgs > .pay-loading { padding: 40px 0; }
.ib-pad { margin: 0; padding: 4px 0; }
.ib-msg { width: min(760px, 90%); max-width: 100%; padding: 12px 16px 14px; background: #fff; border: 1px solid var(--line); }
.ib-msg.ib-wide { width: min(900px, 100%); }
.ib-in { align-self: flex-start; border-left: 4px solid var(--asphalt); }
.ib-out { align-self: flex-end; background: #FAFCE4; border-color: #DCE391; border-right: 4px solid var(--asphalt); }
.ib-msg-head { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: baseline; gap: 4px 12px; margin-bottom: 8px; }
.ib-msg-from { min-width: 0; overflow-wrap: anywhere; }
.ib-msg-from b { font: 700 1rem/1.2 var(--f-cond); letter-spacing: 0.04em; text-transform: uppercase; }
.ib-msg-from small { font: 400 0.72rem/1.4 var(--f-mono); color: var(--ink-soft); }
.ib-msg-when { display: inline-flex; align-items: center; gap: 8px; font: 400 0.72rem/1.3 var(--f-mono); color: var(--ink-soft); white-space: nowrap; }
.ib-msg-subj { margin: 0 0 8px; font-weight: 700; overflow-wrap: anywhere; }
.ib-msg-body { white-space: pre-wrap; overflow-wrap: anywhere; font-size: 0.98rem; line-height: 1.55; }
.ib-msg-empty { margin: 0; color: var(--ink-soft); font-style: italic; }
.ib-quoted { margin-top: 10px; }
.ib-quoted summary { cursor: pointer; width: fit-content; font: 500 0.7rem/1.6 var(--f-mono); letter-spacing: 0.06em; text-transform: uppercase; color: var(--ink-soft); }
.ib-quoted summary:hover { color: var(--ink); }
.ib-quoted .ib-msg-body { margin-top: 8px; padding-left: 12px; border-left: 3px solid var(--line); color: var(--ink-soft); font-size: 0.9rem; }
.ib-files { list-style: none; display: flex; flex-wrap: wrap; gap: 6px; margin: 12px 0 0; padding: 0; }
.ib-files li { max-width: 100%; padding: 6px 10px; background: var(--chalk); border: 1px solid var(--line); font-size: 0.88rem; overflow-wrap: anywhere; }
.ib-file-name { font-weight: 600; }
.ib-files small { font: 400 0.7rem/1.3 var(--f-mono); color: var(--ink-soft); }
.ib-note { margin: 6px 0 0; font: 400 0.72rem/1.5 var(--f-mono); color: var(--ink-soft); }
.ib-fmt { margin-top: 12px; padding-top: 10px; border-top: 1px dashed var(--line); }
.ib-fmt-btn { font: 600 0.92rem/1.3 var(--f-cond); letter-spacing: 0.05em; text-transform: uppercase; }
.ib-frame-wrap { margin-top: 10px; min-height: 140px; overflow: hidden; resize: vertical; background: #fff; border: 1px solid var(--line); }
.ib-iframe { display: block; width: 100%; height: 100%; border: 0; background: #fff; }

.ib-reply { flex: none; padding: 12px 18px 14px; background: #fff; border-top: 2px solid var(--ink); }
.ib-label { display: block; margin-bottom: 6px; font: 500 0.72rem/1.2 var(--f-mono); letter-spacing: 0.06em; text-transform: uppercase; color: var(--ink-soft); }
.ib-textarea {
  display: block;
  width: 100%;
  min-height: 84px;
  resize: vertical;
  font: 400 1rem/1.5 var(--f-body);
  padding: 10px 12px;
  border: 1.5px solid var(--line);
  background: var(--chalk);
  color: var(--ink);
  border-radius: 2px;
}
.ib-textarea:focus { border-color: var(--asphalt); background: #fff; outline: none; box-shadow: 0 0 0 3px rgba(62, 142, 222, 0.35); }
.ib-textarea[aria-invalid="true"] { border-color: var(--error); background: #fff; }
.ib-reply-bar { display: flex; flex-wrap: wrap; justify-content: space-between; align-items: center; gap: 10px 16px; margin-top: 10px; }
.ib-hint { flex: 1 1 220px; min-width: 0; margin: 0; font: 400 0.72rem/1.5 var(--f-mono); color: var(--ink-soft); overflow-wrap: anywhere; }
.ib-reply .err { margin-top: 8px; }

/* Compose dialog */
.ib-sheet .ib-from { margin-top: 6px; overflow-wrap: anywhere; }
.ib-sheet .ib-textarea { min-height: 180px; }
.ib-existing { margin: 14px 0 0; padding: 10px 12px; background: var(--chalk-2); border-left: 4px solid var(--sky); font-size: 0.95rem; }

/* One pane at a time on narrow screens: the list, or the open conversation with a Back button. */
@media (max-width: 860px) {
  .ib-split { display: block; height: auto; min-height: 0; max-height: none; }
  .ib-listpane { border-right: 0; }
  .ib-list { overflow: visible; }
  .ib-split:not(.ib-reading) .ib-thread { display: none; }
  .ib-split.ib-reading .ib-listpane { display: none; }
  .ib-back { display: inline-flex; padding: 8px 12px; font-size: 0.9rem; }
  .ib-who { flex-basis: 100%; }
  .ib-thead { padding: 12px 14px; }
  .ib-msgs { overflow: visible; padding: 14px 12px; gap: 12px; }
  .ib-msg { width: 94%; padding: 12px 12px 14px; }
  .ib-msg.ib-wide { width: 100%; }
  .ib-reply { padding: 12px 14px 14px; }
}
@media (max-width: 420px) {
  .ib-msg { width: calc(100% - 14px); }
  .ib-msg-head { flex-direction: column; align-items: flex-start; }
}